Can you make a custom order?
Yes and no.
I don't offer any type of graphic designing, however, if you have something already made, I can absolutely print and cut it for you!
This means if you have made something, purchased something from Etsy etc, I can use that file!
You can find more information in the descriptions of each custom listing on the website.
How long does it take to get an order?
This will vary depending on what time of year it is and how many orders I have.
Holiday seasons, especially around Christmas, are when orders will take a little longer than normal, so be sure to get orders in early.
Please refer to my shipping policies here - I also put current processing times at the top of my website
Can I pay after you make it?
I require payment at the time of order.
I do not start any orders until they have been paid for. Please keep this in mind with time frames as well.
If you would like to do payments, you can choose this during checkout on orders $50 or more.
How do you ship?
Currently I am shipping through USPS with 3 day priority.
My package tracking says that it's delayed/It hasn't moved in a few days, what now?
Please note that once your item has left my hands, I am no longer in control of it. At that point, it is in the hands of the post office.
You can reach out to the post office who may be able to help you.
If you haven't seen any movement on your it in 14 days, it is then considered lost and you can file a claim with Route.
If you took Route off of your order, you will have to contact your post office for further instructions.
What is your return policy?
Please refer to my policy section here